Support Programs
When you're prescribed VPRIV, and throughout your journey, you will be supported all the way. For patients enrolled in Takeda Patient Support, Takeda offers a range of support to help answer questions.
TAKEDA PATIENT SUPPORT
Takeda Patient Support is a product support program for people who have been prescribed VPRIV. After you and your physician choose a treatment path, Takeda Patient Support is here for you with a range of personalized services for your treatment journey — even when you need to travel away from home.
Our support specialists are here to address your questions and concerns, and help get you the answers, resources, and tools you need. Some of the ways we can help include:
Financial Assistance Options
Copay assistance for those who are eligible,* as well as assistance with navigating complex reimbursement and insurance issues
Coordinate with Site of Care
Coordination between your specialty pharmacy and your site of care, even if you are traveling out of town or relocating
Resources and Education
Helping you find information, education, and community resources about your condition on Gaucher disease
Assistance During Life Transitions
Assistance during life transitions like relocation, moving to college, or changing jobs
To learn more about Takeda Patient Support, visit: TakedaPatientSupport.com
*To be eligible, the patient must be enrolled in Takeda Patient Support, and have commercial insurance. Other terms and conditions apply. Call for more details.
Want to connect?
Our support specialists are never more than a tap or a call away — 1-866-888-0660, Monday through Friday, 8:30 am to 8:00 pm ET.
If English is not your preferred language, let your support specialist know. The team can communicate over the phone in a variety of languages — including Spanish, Yiddish, and more — using a translation service.
Want to get started in Takeda Patient Support? Here’s what to do:
1. Work with your healthcare provider to complete the Start Form for your prescribed Takeda treatment.
2. Sign the Patient Authorization section of the Start Form.
Takeda Patient Support will confirm your eligibility. Your dedicated support specialist will call you.
QuickStart can help streamline your VPRIV treatment initiation.
When starting VPRIV—whether you’re new to enzyme replacement therapy (ERT) or just switching from another treatment—there may be some administrative hurdles with insurance. One of the most commonly encountered issues that has the potential to delay the start of your treatment is called a prior authorization (PA).
A prior authorization is when your insurance company requires your doctor to fill out some additional paperwork before your prescription is processed. This can delay you from starting treatment while your paperwork is being evaluated and processed.
QuickStart allows eligible patients to receive their infusion while the prior authorization is still being reviewed. You could receive up to two free doses of VPRIV, if eligible and prescribed by your doctor.
Fill in a QuickStart Form with your Doctor or visit TakedaPatientSupport.com to learn more. If you are enrolled with Takeda Patient Support our support specialists can help you answer any questions you may have on the QuickStart program.*
*Additional terms and conditions apply.
What many patients don’t always expect when starting an ERT is that in addition to infusion time, there is usually some time associated with a site of care’s infusion preparation.
PreppedAhead is a program that provides you with the option of having your site of care prepare your treatment before you arrive—so you don’t have to wait as long before your infusion begins.
This service is only available to patients enrolled in Takeda Patient Support at sites of care that are enrolled in the PreppedAhead program. Talk to Takeda Patient Support about PreppedAhead today.